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- Overviews
- Amenities
- FAQ
Neelam Hills Resort is a great choice for travellers looking for a 3-star hotel in Pune. This Hotel stands out as one of the highly recommended hotels in Pune. The hotel is rated 2.8 out of 5, which is considered very good.
Of all 3 Star hotels in Pune, this property is very popular among tourists. A smooth check-in/check-out process, flexible policies and friendly management garner great customer satisfaction for this property.
You can find numerous hotels in Pune under different categories and this property is one the best hotel under its category.
What our guests think
50% of the guests have recommended Neelam Hills Resort on our platform. With an overall rating of 2.6 out of 5 (12 Ratings), 17% have rated it good, 33% have rated it average, and 50% have rated it bad. Also, we recommend that guests go through traveller reviews and ratings posted by fellow travellers on the Goibibo platform to ensure that Neelam Hills Resort is best suited for them. For more detailed information about this Resort, you can check the Questions & Answers section as well on Goibibo. There you can find the answers to the questions asked by some of our users about this property.
Basic Facilities
- Housekeeping
- Private Entrance
- Telephone
- Free Wi-Fi
- Bathroom
- Elevator/Lift
- Public Restrooms
- Newspaper
- Air Conditioning
- Laundry Service
- Room Service
- Power Backup
- Free Parking
- Intercom
Payment Services
- ATM
Safety and Security
- 24-hour Security
- Fire Extinguishers
- Security alarms
- Smoke alarms
- CCTV
Health and wellness
- First-aid Services
Media and technology
- TV
General Services
- Caretaker
- Multilingual Staff
- Concierge
- Bellboy Service
- Pool/ Beach towels
- Doctor on Call
- Luggage Assistance
Indoor Activities and Sports
- Indoor Games
Common Area
- Seating Area
- Living Room
- Lawn
- Reception
Business Center and Conferences
- Business Services
- Conference Room
Other Facilities
- Fire Alarm
- Security Guard
- Safety kit
Frequently Asked Questions?
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1. What is check-in and check-out time?
- Check-in time is usually between 12:00 PM and 01:00 PM, while check-out time is typically around 10:00 AM. However, these times may vary depending on the hotel's policy.
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2. Do you offer early check-in or late check-out?
- Many hotels offer early check-in or late check-out for an additional fee, subject to availability. It is best to contact us to inquire about these options.
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3. Is meal included and charges?
Food will be available at rs.1000/- or 1250/- per person per night, inclusive of both dinner and breakfast. Additionally, children will be charged Rs 600 or 700 per kid per night.
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4. Is it mandatory to pay food charges?
Yes, it is mandatory to pay for food.
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5. Do we have to pay for room?
1000 Rs per room per night Room charges are applicable only on Fridays Saturdays, public holidays, long weekend, and peak season of location. Apart from all these days we do not charge for room.
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6. Do we have to pay for extra bed?
customer No does not have to pay for extra bed.
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7. Can I cancel or modify my reservation, and is there a fee?
- Hotel cancellation policies vary, but many offer free cancellation within a certain timeframe before the check-in date. Some reservations may be non-refundable or subject to a cancellation fee.
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8. What categories of hotel do we get to stay?
Customer gets all 2-star and 3-star hotels in this policy. But we even provide discounted rates for 4-star and 5-star hotels.
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9. Is it valid on Diwali and Christmas season?
No, but we provide booking on discounted rates to SMIRA CLUB members.
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10. What amenities are included in the room?
- Common room amenities include a television and toiletries. Suites or upgraded rooms may offer additional features.
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11. Do you have parking facilities, and is there a charge?
- Hotels typically offer parking facilities, either on-site or nearby, with varying charges. Some hotels provide complimentary parking for guests, while others may charge a nightly fee.
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12. Are pets allowed, and if so, what are the fees?
- Some hotels are pet-friendly and allow guests to bring their furry companions along for an additional fee. It is important to check with us the hotel's pet policy and any associated fees beforehand.
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13. Is Wi-Fi available, and is it free?
- Most hotels offer Wi-Fi access to guests, with many providing it for free. However, some may charge a daily fee for premium or high-speed internet access.
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SMIRA CLUB
